Support
We're here to help.
Real humans answer every support email. Most questions get a reply within one business day.
Email support
wings@krysalyx.com
General questions, account help, feedback.
Billing & refunds
paddle.net
Cancel subscription, update card, request refund.
Common questions
How do I regenerate my Evolution launch pad?
Open your dashboard and click "Regenerate report" in the top-right. Your onboarding answers stay the same, KRYSALYX will build a fresh interpretation.
How do I cancel my Flight subscription?
Go to Account & Billing or visit paddle.net with your order email. You keep access until the end of your billing period.
Can I get a refund?
Yes, we offer a 30-day money-back guarantee. See our Refund Policy.
Is my data private?
Your data is encrypted in transit, never sold, and never used to train third-party models. Read our Privacy Notice.
Report a security issue
Found a vulnerability? Email wings@krysalyx.com with details and we'll respond promptly. Please don't publicly disclose until we've had a chance to fix it.